Privacy Policy

Privacy Policy

Effective Date: March 2025

House of Craic
Unit 18F, Gateway Business Park
Midleton, Co. Cork, Ireland
Email: houseofcraic16@gmail.com

1. Introduction

House of Craic (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

We process your data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. What Information We Collect

We may collect and process the following personal data:

• Identity Data – name, username, or similar identifier

• Contact Data – billing address, delivery address, email address, phone number

• Payment Data – payment card details (processed securely by third-party payment providers)

• Transaction Data – details about payments and purchases

• Technical Data – IP address, browser type, time zone, cookies

• Usage Data – how you use our website and services

• Marketing & Communications Data – preferences for receiving marketing

3. How We Collect Your Data

We collect data in the following ways:

• Direct interactions – when you fill in forms, place an order, or contact us

• Automated technologies – such as cookies when you interact with our site

• Third-party sources – including payment and delivery service providers

4. How We Use Your Data

We use your personal data to:

• Process and deliver your order

• Manage payments and refunds

• Provide customer support

• Send service updates or marketing (only if you opt-in)

• Maintain and improve our website and services

• Comply with legal obligations

We only process your data where we have a lawful basis, such as to fulfil a contract, with your consent, or to comply with a legal obligation.

5. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

• Payment providers (e.g., Stripe, PayPal)

• Delivery partners (e.g., An Post, DPD)

• IT service providers that support our website

• Legal and regulatory authorities, if required

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure a similar level of protection by using standard contractual clauses or relying on providers in countries deemed to have adequate protection by the European Commission.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, including satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Data portability

• Withdraw consent at any time (where applicable)

To exercise any of these rights, contact us at houseofcraic16@gmail.com.

10. Cookies

We use cookies to enhance your browsing experience, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings. See our [Cookie Policy] for more details.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

House of Craic
Unit 18F, Gateway Business Park
Midleton, Co. Cork, Ireland
Email: houseofcraic16@gmail.com